Shipping policy

Shipping Policy

Thank you for shopping with Heritage Goods Co.! Each of our products is handcrafted in small batches and carefully packaged before shipping.

Processing Time

Orders are typically processed within 2–4 business days (excluding weekends and holidays). During new product launches, holidays, or sales, processing times may be slightly longer.

Shipping

We currently ship within the United States.

Shipping rates are calculated at checkout based on your order and delivery location.

Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery

Delivery times vary depending on the shipping method selected and your location. Once a package has been accepted by the shipping carrier, Heritage Goods Co. is not responsible for shipping delays caused by the carrier, weather, or other circumstances beyond our control.

Incorrect Shipping Address

Please verify your shipping address before placing your order. We are not responsible for packages shipped to an incorrectly entered address.

Lost or Damaged Packages

If your package arrives damaged, please contact us within 5 days of delivery with your order number and photos of the damaged item and packaging so we can assist you.

If your package appears to be lost, please contact us and we’ll help you work with the shipping carrier to locate it.

Questions?

If you have any questions about your order, please contact us at hertiagegooscompany@gmail.com